For whatever reason, if you are not completely satisfied with your purchase, you may return unused items within 30 days. All returns must be received unused and undamaged. We do not accept any returns after the 30-day time period.
While we provide free shipping to our customers on their initial orders, we are not able to offer free shipping on returns at this time. We can, however, discount return shipping rates for your convenience. This service is only available for rugs that are less than 108 inches (8x10) and includes a quick-print FedEx return label for your convenience.