● If it has not been over 30 days from the day of delivery, you should be eligible for a return on your order. If it has been over 30 days, please get in contact with our support team over the possibilities for a return. Please acknowledge that there is no guarantee that your return request will be approved if it has been over 30 days from the delivery date.
● The item/items must be sent back in the condition that you received them. We will not be accepting heavily used items that are damaged after delivery as a result of consumer usage. Please make sure to inspect your item upon arrival and get in contact with us as soon as possible if there are any defects or damages to the item.
● The item/items sent back to us will need to have the same shipping dimensions as how it arrived. Since we offer prepaid return labels, the dimensions on the labels and how the item is packaged must match as a result. If the item/items are not packaged properly for returns, there will be extra shipping charges deducted from the total refund of your order.