Enter your search term here...
New support ticket
Check ticket status
Contact us @ (855) 585-4040
How do I track my order?
Do you ship internationally?
How do I modify/cancel an order?
What should I do if there is a problem with my order?
I received the wrong rug, what do I do?
See all 9 articles
How do I contact you?
Do you have a low-price or price match guarantee?
How does an item qualify for a price match?
What items do not qualify for a price match?
Are there other price match restrictions?
How do you guarantee my privacy?
PRICING AND BILLING
When will my credit card be charged?
What forms of payment do you accept?
When will i receive my refund?
How do I get a copy of my receipt?
Do I have to pay sales tax?
Is shedding a defect?
Are area rugs covered by a manufacturer's warranty?
What is your return policy?
How can I extend the life of my rug?
Are the colors on your website accuarte?
Are the measurements on your website accurate?
Help Desk Software