• Clean spills immediately. Once a stain is set, it becomes much more difficult to clean.

  • Never rub a spill, as this forces the spill deeper into the rug. Instead, blot the stain with a clean white cloth.

  • Work from the outer edges of the spill towards the center to prevent spreading.

  • As wool is more prone to bleeding and staining than synthetic fibers, use lukewarm water for the wool rug to remove any residual stain.

  • Always use clean water to remove any residual cleaner, and dry towels to absorb any remaining moisture.

  • Please note that Viscose and Tencel rugs should never be cleaned with any water or liquid.