How do I get rid of wrinkles on my new rug?
The best way to go about this is to roll the reverse side and wait a couple of days after opening, and it should flatten out. If possible, using a pad is also recommended. Also, putting weight on the places where the waves are would help flatten them out as well.


For more detailed instructions please see the video below:






Can I use stain protectants on rugs?We do not know the ingredients of stain protectants. That's why we don't recommend them. But we have customers who use them and we haven't received any negative feedback.Which rugs are best cleaned with robot vacuum cleaners?We do not recommend rugs with fringe. Robot vacuums do not work well on rugs with big fringes.The rug has a strong odor to it upon opening. Any ideas on how to get rid of the smell?Odors are caused by dyes, yarns, and shipping for long distances in sealed wrap. Most odors dissipate within a week once the rug is removed from the shipping wrap. If you air the rug out for a couple of days, after some time the smell should fade away eventually.How to clean pet stains?You can use dish soap or pure alcohol to remove the stains.How should I clean my rug pad?For dry messes, vacuuming in the low suction setting is a simple solution. For wet messes, our recommendation is spot-cleaning. Washcloth or towel with soap and water is the best method for cleaning your rug pad. Allowing the pad to dry is also essential.Can I vacuum my rug pad?Yes. In a low suction setting, vacuuming is possible for the rug pad.Are all your rugs machine washable?Only rugs under the category of “WASHABLES” are machine-washable. Unfortunately, other rugs cannot be washed in the machine. Please be acknowledged that if the rugs not categorized as washable are washed there may be damage like shedding, losing threads, wrinkles, discoloration, and so on.
Can I use stain protectants on rugs?We do not know the ingredients of stain protectants. That's why we don't recommend them. But we have customers who use them and we haven't received any negative feedback.Which rugs are best cleaned with robot vacuum cleaners?We do not recommend rugs with fringe. Robot vacuums do not work well on rugs with big fringes.The rug has a strong odor to it upon opening. Any ideas on how to get rid of the smell?Odors are caused by dyes, yarns, and shipping for long distances in sealed wrap. Most odors dissipate within a week once the rug is removed from the shipping wrap. If you air the rug out for a couple of days, after some time the smell should fade away eventually.How to clean pet stains?You can use dish soap or pure alcohol to remove the stains.How should I clean my rug pad?For dry messes, vacuuming in the low suction setting is a simple solution. For wet messes, our recommendation is spot-cleaning. Washcloth or towel with soap and water is the best method for cleaning your rug pad. Allowing the pad to dry is also essential.Can I vacuum my rug pad?Yes. In a low suction setting, vacuuming is possible for the rug pad.Are all your rugs machine washable?Only rugs under the category of “WASHABLES” are machine-washable. Unfortunately, other rugs cannot be washed in the machine. Please be acknowledged that if the rugs not categorized as washable are washed there may be damage like shedding, losing threads, wrinkles, discoloration, and so on.

To see our machine washable rugs, please click this link:
https://boutiquerugs.com/collections/machine-washable-area-rugsCan I use washable rugs in a house with pets?Our washable area rugs are pet friendly. There will not be any problems as long as the washing instructions are properly followed. With our pet-friendly rugs, you can enjoy peace of mind when accidents happen. They are the best pet-friendly and stain-resistant rugs.
To find more of our pet friendly rugs, please visit our website using the following link:
https://boutiquerugs.com/collections/pet-friendly-rugsCan I use detergent when washing my machine-washable rug?You can use non-bleach detergents for washable rugs. Using Borax or EC3 is not recommended for our washable rugs. To clean stubborn stains, we recommend pretreating the rug gently, rubbing the stained area with dish soap and then washing it in the washing machine with cold water.Does the rug change color after washing or drying?If you follow the recommended care instructions correctly, your washable rug will remain bright and vibrant thanks to its high-quality material.Can I use bleach when washing the rugs?No. Using bleach is not recommended when washing any of our washable rugs. It may damage the colors and the integrity of the rug.Can I use a fabric softener for Washable rugs?No. Using fabric softener is not recommended. A fabric softener may flatten the texture of the rug.