FAQ
Our customers will have an hour to cancel their orders after the order is placed. You may cancel your order from the link in your order confirmation email. ...
Fri, 7 Apr, 2023 at 5:04 PM
Payments are handled via our secure payment gateway partner, Braintree Payments. Braintree Payments is a PayPal company and PCI compliant. As a PayPal...
Fri, 7 Apr, 2023 at 5:10 PM
How does an item qualify for a price match? To qualify for a price match, the competitor’s product must be the exact same product with the same brand, item...
Fri, 7 Apr, 2023 at 5:13 PM
The images we display have the most accurate color possible. Due to monitor/screen settings, there will be variations in color between the actual product an...
Thu, 1 Jun, 2023 at 5:06 PM
We carefully follow all online industry standards for customer security and privacy.
Fri, 7 Apr, 2023 at 3:15 PM
Offers cannot be combined with any other promotions or offers.
Fri, 7 Apr, 2023 at 3:16 PM
Coupons, discount codes, and deals do not apply to rug pads, including clearance items, special collections, warranties, gift cards, and cleaning products, ...
Thu, 18 May, 2023 at 2:39 PM
Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some varia...
Fri, 7 Apr, 2023 at 3:19 PM
None of our rugs have rubber backings that prevent them from slipping. We kindly recommend purchasing a rug pad for your rug. A rug pad will not only preven...
Fri, 7 Apr, 2023 at 3:22 PM
Our rug pads have different thicknesses. If you are looking for a thick, natural, and stain-resistant rug pad that provides extra cushioning under the rug, ...
Fri, 7 Apr, 2023 at 3:25 PM