Each rug is unique. It is normal to have slight color differences across the rugs due to the humidity, hand-dying process, varying exposure to daylight, and...
Fri, 13 Aug, 2021 at 3:49 PM
Odors are caused by dyes, yarns and shipping for long distances in sealed wrap. Most odors dissipate within a week once the rug is removed from the shipping...
Fri, 7 Apr, 2023 at 4:01 PM
It is normal to observe wrinkles in your new rug upon unrolling. Rest assured it is easy to help your rug adjust and to get rid of these wrinkles. The best ...
Fri, 7 Apr, 2023 at 4:03 PM
All wool rugs will be shed. Shedding will subside over time, depending on traffic and wear. It typically takes 20-25 vacuums, at a minimum, to curtail shedd...
Fri, 13 Aug, 2021 at 3:50 PM
As a general rule, rugs of all materials and constructions should be rotated every 3-6 months to balance color and evenly distribute wear.
Fri, 13 Aug, 2021 at 3:50 PM
Loose fibers, or sprouts, are a normal part of the break-in process of handmade rugs. To remove sprouts, use a small pair of scissors to snip them off even ...
Fri, 13 Aug, 2021 at 3:51 PM
We use the highest quality materials in all products, some materials are more delicate and require special care. For example, while viscose lends a high she...
Fri, 13 Aug, 2021 at 3:51 PM
How to vacuum your rug
● Canister vacuums without beater bars are the optimal type of vacuum to use on rugs. Brooms and manual sweepers are also gentle and effective ways to clean...
Fri, 13 Aug, 2021 at 3:52 PM
How to clean your rug
Clean spills immediately. Once a stain is set, it becomes much more difficult to clean. Never rub a spill, as this forces the spill deeper into the rug...
Fri, 13 Aug, 2021 at 3:54 PM
Professional cleaning for handmade rugs
● Always use a professional area rug cleaning expert. Cleaning a handmade rug requires a process different than cleaning wall-to-wall carpet. ● Inspect the...
Fri, 13 Aug, 2021 at 4:00 PM