Return Policy
For whatever reason, if you are not completely satisfied with your purchase, you may return unused items within 30 days. While we often provide free shippi...
Fri, 13 Aug, 2021 at 3:07 PM
How can I know if my item is eligible for a return?
● If it has not been over 30 days from the day of delivery, you should be eligible for a return on your order. If it has been over 30 days, please get in co...
Fri, 13 Aug, 2021 at 3:16 PM
Return Address
4040 Nine McFarland Dr #500 Alpharetta, GA 30004
Fri, 13 Aug, 2021 at 3:09 PM
When should I expect to receive my refund?
Once your unused item is received and evaluated, you will receive an email notification confirming your refund. Credit for the purchase price of the item wi...
Fri, 13 Aug, 2021 at 3:22 PM
How can I start the return process?
Please contact our Support Team, where our agents will be able to assist you in the return process. We would kindly request that you include your order numb...
Fri, 13 Aug, 2021 at 3:18 PM
Do I need to request authorization for a return?
Yes, we require that all of our customers interested in returning their items request a return authorization. This is the fastest and most effective way to ...
Fri, 13 Aug, 2021 at 3:18 PM
Where do I need to put the order number?
To ensure that your return gets processed correctly, we ask that you provide your order id number on the shipping label used to return the products and or t...
Fri, 13 Aug, 2021 at 3:19 PM
Is there expedited shipping available?
Unfortunately, we do not offer expedited shipping at this time. We will let our customers know when we have started this program.
Thu, 21 Oct, 2021 at 2:03 PM
I have not heard back from my authorization request, what should I do?
If you are not sure about your eligibility and have not received any confirmation, please contact us and we will be able to better assist you with the retur...
Fri, 13 Aug, 2021 at 3:24 PM
Who is responsible for return shipping?
Please acknowledge that the return shipping fees are the responsibility of the customer. While we often provide our customers with free initial shipping on ...
Fri, 13 Aug, 2021 at 3:24 PM