Return Policy
RETURN POLICY We are delighted to offer a free return if you choose your refund in the form of a gift card on returns within 60 days of delivery! Please b...
Thu, 23 May, 2024 at 11:56 AM
Once your item is received and evaluated, you will receive an email notification confirming your refund. The refund will be reflected in your original form ...
Wed, 10 Jan, 2024 at 3:41 PM
Where do I need to put the order number?
When you create your return label using our return app, your order number will be automatically added to the return label. If you choose to use another ship...
Wed, 10 Jan, 2024 at 3:46 PM
I have not heard back from my authorization request, what should I do?
If you are not sure about your eligibility and have not received any confirmation, please contact us and we will be able to better assist you with the retur...
Fri, 13 Aug, 2021 at 3:24 PM
How would I prepare the item for return?
When returning an item, it's crucial to package it exactly as you received it to prevent any damage during transit. The item must be rolled tightly from...
Wed, 10 Jan, 2024 at 3:45 PM
How do exchanges work?
If you are interested in exchanging any of your items, we would kindly ask that you place a new order for the desired item. As we do not have a direct excha...
Fri, 10 Jun, 2022 at 4:27 PM
How would I return multiple items from the same order?
If you want to return multiple items, you'll have to process each return label separately as our system only allows selecting one item at a time when ge...
Wed, 10 Jan, 2024 at 3:47 PM
How long do I have before the return label expires?
For the prepaid FedEx return labels you receive from us, you have until 30 days before that label is no longer usable. However please make sure to use the l...
Fri, 7 Apr, 2023 at 1:53 PM
Where do I take my item once it is ready to be returned?
If you have prepared your item for return and decide to use our return label, you can take the package to any FedEx store. In case you cannot drop off the p...
Wed, 10 Jan, 2024 at 3:48 PM
How can I find FedEx locations near me?
When you go to, there will be more information available regarding the nearest FedEx locations to you.
Wed, 10 Jan, 2024 at 3:48 PM